quantum-mammamiaWe hope you all had a wonderful Thanksgiving! During the parade in New York City, Royal Caribbean announced that “Mamma Mia,” the smash hit musical based on the songs of Swedish pop sensation ABBA, will be presented on the Quantum of the Seas, when she debuts in November 2014.  This will be another enticing Cruise Customer Experience to be offered by Royal Caribbean’s ‘Broadway at Sea’ program.

Shows currently presented include “Hairspray” on Oasis of the Seas, “Chicago” on the Allure of the Seas and “Saturday Night Fever” on Liberty of the Seas.  Thus far, all of the shows are included in the cruise fare.

hero_country_selectionIf you thought they didn’t really pay attention to those comment cards…well, they do! Guest feedback helped define the new program features, which include two new, additional levels of status and rewards beyond the existing “Elite” level, which is the highest level of membership in the brand’s current four-tiered program.

Effective on sailings commencing after November 25, 2013, the new Captain’s Club will offer a six-tier program. The Club’s current levels of  “Preview,” “Classic,” “Select” and “Elite” will remain, with two new tiers — “Elite Plus” and “Zenith” — each with their own unique set of benefits and privileges.

Members who achieve the new Elite Plus status will receive an even higher level of recognition and broader benefits, including additional beverage and specialty dining discounts, complimentary 200-minute Internet packages, complimentary cappuccinos, lattes and more.

Members who achieve Zenith status will receive benefits and perks befitting this ultimate level of membership, such as access to Michael’s Club Lounge (available fleetwide in 2014), a complimentary premium alcoholic beverage package, complimentary laundry, a 1,600-minute Internet package, and other benefits.

The entire article from Cruise Industry News is here.

North Star (Sky Tower)

North Star (Sky Tower)

Royal Caribbean International’s Quantum-class cruise ships will feature a unique crane and viewing “gondola,” as previously announced. The North Star will lift guests some 91 meters above sea level to give them panoramic views of the sea and surrounding ports of call.  Royal Caribbean and the crane vendor recently provided additional details about the North Star, and providing an exciting, yet safe, Customer Experience.  Here is the rest of the article.